All the Latest itel News
Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.
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itel’s Founding Chairman and CEO, Yoni Epstein, CD, is 13th Laureate from Jamaica to Receive Prestigious Caribbean Excellence Award
The Anthony N. Sabga Awards for Caribbean Excellence held its annual event in Barbados, naming Jamaican, Yoni Epstein, CD, their 13th Entrepreneurship Laureate to receive just over JMD11m, from the ANSA McAL Foundation…
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itel Brings Home the Silver in the 2024 Stevie® Awards for Sales & Customer Service for Best Use of Technology and Customer Service Employer of the Year
itel has once again received international acclaim, as the company was presented with two Silver Stevie® Awards for Sales & Customer Service in the categories of Best Use of Technology and the much-lauded Customer Service Employer of the Year…
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Jamaican Entrepreneur, Yoni Epstein, Receives Prestigious 2024 Entrepreneurship Laureate Prize
Jamaican entrepreneur, Yoni Epstein, has been recognized once again for his contribution to the business process outsourcing sector, with the Caribbean’s most prestigious corporate prize – The Anthony N. Sabga Award for Caribbean Excellence…
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itel Continues Strong Growth Trajectory Despite Economic Headwinds and Looming U.S. Recession
Over the next 6-8 months, itel will add over 800 seats to its Jamaica and Saint Lucia destinations and generate another 1,800 CX jobs in the region, with the recent win of two large brands in the Travel & Hospitality and Banking and Financial sectors…
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itel Brings Celebrity Brand Ambassador Miss Kitty to Guyana as it Prepares to Hire Hundreds of Guyanese
Famed Jamaican celebrity, Miss Kitty, will visit Guyana for a media tour hosted by Caribbean-born BPO, itel. The aim is to support the company’s next phase of growth as itel prepares to hire thousands of new employees…
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itel Recognized for its Impressive Growth and Contribution to Job Creation at this Year’s GSAJ Awards
itel was once again recognized by the Global Services Association of Jamaica (GSAJ) during their annual awards ceremony, receiving the global award for the “Most Significant Growth in Employment – Large Enterprise”…