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All the Latest itel News

Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

Caribbean BPO Disruptor itel Celebrates EX=CX at Its Inaugural itelFest 2019

itel Officially Launches Charitable Arm, the 4Ys Foundation

itel Establishes GoFundMe Campaign in Response to Team Members Hit by Hurricane Dorian

itel Investing in Career Advancement of Agents

BPO Executive Says Jamaica Can Benefit More From Sector

itel Offers Competitive Advantages

Jamaican itel Wins Top Caribbean BPO Awards in Curacao

Expansion for itel in Kingston

Growth & Jobs | Economy Boost: itel Helps to Grow Economy

Growth & Jobs | Upward Mobility – Young Employees Say There Is Room For Growth In The BPO Industry

itel Cops ‘Another One’: Named One of the Top Contact Centers in HFS Report

itel Nabs Frost & Sullivan 2018 Growth Excellence Leadership Award

itel Wants to be Jamaica’s Employer of Choice

itel Bahamas Business on the Rise

No Plastic is Fantastic

Hospitality Sector an Enabler of BPO Growth – Epstein

Caribbean Hospitality – an Enabler of BPO Growth

Jamaican College Offers BPO Training

4 Reasons to Watch Jamaica and the Bahamas

itel Partners With UWI Open Campus