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Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

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No Plastic is Fantastic

Hospitality Sector an Enabler of BPO Growth – Epstein

Caribbean Hospitality – an Enabler of BPO Growth

Jamaican College Offers BPO Training

4 Reasons to Watch Jamaica and the Bahamas

itel Partners With UWI Open Campus

itel’s Super Agents: Blending People With Technology – Albany Business Review

itelbpo’s Super Agents: Blending People with Technology – Yahoo Finance

itelbpo Blending Humanity with Technology

BPOs Utilise New-Age Technology

itelbpo Partners with UWI to Train Jamaicans for Managerial BPO Roles

itelbpo Raises the Bar in BPO Sector with Plastic-Free Campaign

itelbpo’s Bahamas Operation Slated to Grow 100 Percent

The Outsourcing Voice of Jamaica

Jamaica Well Suited for BPO Industry — Epstein

itelbpo Is Setting the BPO Agenda In Jamaica – and Beyond!

AI No Threat to BPO Sector — Epstein

itelbpo Shakes Up Nearshore Outsourcing with Granada Corporation Acquisition

itelbpo Solutions Embraces Work-At-Home Model, Snapping up Granada in Nearshore Merger

The First ‘Outsource to the Caribbean Conference’ Held in Montego Bay Developing People and Technology for Global Competitiveness

itelbpo Shows Its Commitment to the Development of the Regional Outsourcing Sector

itelbpo to Hire 200 in Kingston – Will Employ Another 1,500 in 2018

From Seven Employees in 2012 to Over 1,000 Now

itelbpo 5th Anniversary Celebration

Holness to Address itelbpo Opening In MoBay

itelbpo Hosts Expo 2017 Industry Showcase

Yoni Epstein: Building Economies from Global Services

GBPA/ itelbpo Partnership Strengthening Freeport’s ICT Sector

itelbpo Opens Fourth Call Centre

itelbpo Bulks Up In Jamaica with Another Delivery Center

itelbpo Expands in Kingston and Montego Bay