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All the Latest itel News

Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

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itel Nears Completion of Specialized AI Platform

Grand Bahama Based itel Recovering Quickly Following Dorian

Caribbean BPO Disruptor itel Celebrates EX=CX at Its Inaugural itelFest 2019

itel Officially Launches Charitable Arm, the 4Ys Foundation

itel Establishes GoFundMe Campaign in Response to Team Members Hit by Hurricane Dorian

itel Investing in Career Advancement of Agents

BPO Executive Says Jamaica Can Benefit More From Sector

itel Offers Competitive Advantages

Jamaican itel Wins Top Caribbean BPO Awards in Curacao

Expansion for itel in Kingston

Growth & Jobs | Economy Boost: itel Helps to Grow Economy

Growth & Jobs | Upward Mobility – Young Employees Say There Is Room For Growth In The BPO Industry

itel Cops ‘Another One’: Named One of the Top Contact Centers in HFS Report

itel Nabs Frost & Sullivan 2018 Growth Excellence Leadership Award

itel Wants to be Jamaica’s Employer of Choice

itel Bahamas Business on the Rise

No Plastic is Fantastic

Hospitality Sector an Enabler of BPO Growth – Epstein

Caribbean Hospitality – an Enabler of BPO Growth

Jamaican College Offers BPO Training

4 Reasons to Watch Jamaica and the Bahamas

itel Partners With UWI Open Campus

itel’s Super Agents: Blending People With Technology – Albany Business Review

itelbpo’s Super Agents: Blending People with Technology – Yahoo Finance

itelbpo Blending Humanity with Technology

BPOs Utilise New-Age Technology

itelbpo Partners with UWI to Train Jamaicans for Managerial BPO Roles

itelbpo Raises the Bar in BPO Sector with Plastic-Free Campaign

itelbpo’s Bahamas Operation Slated to Grow 100 Percent

The Outsourcing Voice of Jamaica

Jamaica Well Suited for BPO Industry — Epstein

itelbpo Is Setting the BPO Agenda In Jamaica – and Beyond!

AI No Threat to BPO Sector — Epstein

itelbpo Shakes Up Nearshore Outsourcing with Granada Corporation Acquisition

itelbpo Solutions Embraces Work-At-Home Model, Snapping up Granada in Nearshore Merger

The First ‘Outsource to the Caribbean Conference’ Held in Montego Bay Developing People and Technology for Global Competitiveness

itelbpo Shows Its Commitment to the Development of the Regional Outsourcing Sector

itelbpo to Hire 200 in Kingston – Will Employ Another 1,500 in 2018

From Seven Employees in 2012 to Over 1,000 Now

itelbpo 5th Anniversary Celebration

Holness to Address itelbpo Opening In MoBay

itelbpo Hosts Expo 2017 Industry Showcase

Yoni Epstein: Building Economies from Global Services

GBPA/ itelbpo Partnership Strengthening Freeport’s ICT Sector

itelbpo Opens Fourth Call Centre

itelbpo Bulks Up In Jamaica with Another Delivery Center

itelbpo Expands in Kingston and Montego Bay