All the Latest itel News
Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.
itel Brings Home the Silver in the 2024 Stevie® Awards for Sales & Customer Service for Best Use of Technology and Customer Service Employer of the Year
itel has once again received international acclaim, as the company was presented with two Silver Stevie® Awards for Sales & Customer Service in the categories of Best Use of Technology and the much-lauded Customer Service Employer of the Year…
Jamaican Entrepreneur, Yoni Epstein, Receives Prestigious 2024 Entrepreneurship Laureate Prize
Jamaican entrepreneur, Yoni Epstein, has been recognized once again for his contribution to the business process outsourcing sector, with the Caribbean’s most prestigious corporate prize – The Anthony N. Sabga Award for Caribbean Excellence…
itel Continues Strong Growth Trajectory Despite Economic Headwinds and Looming U.S. Recession
Over the next 6-8 months, itel will add over 800 seats to its Jamaica and Saint Lucia destinations and generate another 1,800 CX jobs in the region, with the recent win of two large brands in the Travel & Hospitality and Banking and Financial sectors…
itel’s Yoni Epstein Receives National Honor for His Contribution to the Business Process Outsourcing Sector
On October 16, Yoni Epstein, the founding Chairman and CEO of itel, was presented with Jamaica’s highest National Honor, The Order of Distinction in the Commander class (CD), for his contribution to the business processing outsourcing sector…
