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Explore our journey from a Jamaican-grown startup to an international, groundbreaking CX delivery and management provider.

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Caribbean Hospitality – an Enabler of BPO Growth

Jamaican College Offers BPO Training

4 Reasons to Watch Jamaica and the Bahamas

itel Partners With UWI Open Campus

itel’s Super Agents: Blending People With Technology – Albany Business Review

itelbpo’s Super Agents: Blending People with Technology – Yahoo Finance

itelbpo Blending Humanity with Technology

BPOs Utilise New-Age Technology

itelbpo Partners with UWI to Train Jamaicans for Managerial BPO Roles

itelbpo Raises the Bar in BPO Sector with Plastic-Free Campaign