Skip to content

itel earns Frost & Sullivan’s 2022 Nearshore Customer Value Leadership Award

February 16, 2022

As one of the fastest-growing customer experience providers in Latin America and the Caribbean (LACA) and one of the rising stars in the nearshore space, itel demonstrates that sustained rapid growth is possible. By continuously expanding into new geographies while preserving the agility and C-Level involvement of smaller firms, itel has become a formidable provider for U.S. customers, earning them Frost & Sullivan’s 2022 Nearshore (Americas) Customer Value Leadership Award in the customer experience outsourcing services market.

Explore the Award Highlights

Frost & Sullivan Report

Learn more about Frost & Sullivan’s 2022 Nearshore Customer Value Leadership Award, including the award criteria, the analysis of the business and customer impact and how itel earned such a prestigious recognition.

Learn more about itel’s award-winning customer experience and flexible nearshore solutions.

View more

More from the Stories section

Outsourcing: Your Best Way to Manage Recession Risk 

When economic indicators point to recession, outsourcing can help you manage risk and remain agile when faced with volatile markets.

3 Ways to Leverage All That Banking Customer Data  

Banks have invested heavily in data solutions. But, here are 3 ways you can actually use the data you acquire to find and retain more customers… 

YOUnique: Tashia C. Palmer

We join Tashia C. Palmer, a Senior CX Supervisor from itel Montego Bay. Learn about her amazing career journey as she celebrates over 7 years with ite...