It's more than a job. It's a lifestyle.
When you work at itel, you're part of a diverse and high-performing international team.
At itel, everyone contributes, everyone has ideas and everyone has a voice. At the end of the day, we’re a family, and together, we change the game, rather than play it.
We do things the itel Way.
We work on the cutting-edge of customer experience delivery in a modern and growing industry. Our rapid growth and success is a testament to itel’s commitment to radical differentiation. This means we do things differently. We call it the itel Way.
We’re more than a team. We’re a family.
Open Door Policy
Everyone has a voice. Easy access to leadership enhances communication and collaboration across teams.
We like to work hard and play hard.
Career mobility is supported by linear and non-linear opportunities for advancement.
Targeted coaching, training, and mentorship programs ensure you level up.
Beautiful, Modern Facilities
Your comfort and overall experience are enhanced.
Diversity and Inclusion
Our differences unite us, rather than separate us.
We are a force for good in the world and actively support our communities.
Strong minds embrace diversity.
We maintain a culture with positive self-expression and diverse backgrounds, gender, generations and perspectives. Gen Xers, Millennials, Zoomers, Latin, Caribbean, American and more. We’re a collective of go-getters and free thinkers with fresh ideas and wise insights.
When our people grow, our company grows.
Our company culture and style-of-working attracts a smart workforce, and we’re dedicated to nurturing their talent and incubating their great ideas. This involves ongoing training & development programs augmented by machine learning. Using new technologies, we’re able to conduct wide-scale individual assessments and targeted coaching. Through a mix of virtual & in-person classrooms, as well as traditional and new-school teaching methodologies, we adapt to different learning styles.
They love us because our employees love us.
Current Job Openings
Check out some of our most recent employment opportunities below.
Technical Support Representative
Customer Service Representative
Customer Service Associate
IT Technical Analyst - Jamaica
Buyer Care Specialist I / Customer Service Representative
Call Center Representative - Luxury Retail
Human Resources Coordinator
Talent Acquisition Manager
Network Administrator - SLU
Customer Experience Manager
Call Center Trainer - Learning & Development Specialist
Call Center Workforce Management - Real Time Analyst
Call Center Supervisor - Team Manager
Call Center Quality Assurance - Customer Experience Coach