As one of the fastest-growing customer experience providers in Latin America and the Caribbean (LACA) and one of the rising stars in the nearshore space, itel demonstrates that sustained rapid growth is possible. By continuously expanding into new geographies while preserving the agility and C-Level involvement of smaller firms, itel has become a formidable provider for U.S. customers, earning them Frost & Sullivan’s 2022 Nearshore (Americas) Customer Value Leadership Award in the customer experience outsourcing services market.